You can ask us to delete your SHAMTAM account and the personal data that goes with it at any time. This applies to accounts made on shamtam.com and in the SHAMTAM app on iPhone and Android.
How to ask
- In the app: open Account, sign in, then tap Delete my account and confirm.
- By email: write to box@shamtam.com from the address on your account and tell us you would like your account deleted.
We confirm by email once it is done, usually within a few working days and always within 30 days.
What we delete
- your customer account: name, email address, phone number and saved addresses
- your saved items and your SHAMTAM Circle membership, including any unspent Circle credit
- your profile on our mailing list, so you receive no more emails from us
What we keep
Records of past orders and invoices stay for as long as UK tax and accounting law requires (six years), and are used for nothing else.
SHAMTAM is run by Pervogo LTD, a company registered in England and Wales (company no. 15248477). Our privacy policy has the full detail.