📦 SHAMTAM — Warehouse & Customer Support Hours
UK Warehouse
• Working days: Monday–Friday
• Working hours: 08:00–16:00 (UK time)
• Weekends: Closed
• Public holidays: Closed
⏰ Dispatch Cut-Off Time
• Orders placed by 10:00 (UK time) are dispatched the same working day
• Orders placed after 10:00, on weekends or public holidays are dispatched on the next working day
🎄 Christmas & New Year Closure
• Warehouse closed: 22 December 2025 – 2 January 2026
• Orders placed during this period are accepted as usual and will be dispatched starting 2 January 2026
EU Warehouse
• Working days: Monday–Friday
• Working hours: 08:00–16:00 (CET)
• Weekends: Closed
• Public holidays: Closed
⏰ Dispatch Cut-Off Time
• Orders placed by 10:00 (CET) are dispatched the same working day
• Orders placed after 10:00, on weekends or public holidays are dispatched on the next working day
🎄 Christmas & New Year Holidays
• Warehouse closed: 22 December 2025 – 2 January 2026
• Orders placed during this period are accepted as usual and will be dispatched starting 2 January 2026
⭐ Important Notice
Holiday periods may affect delivery timelines.
For guaranteed delivery before Christmas, please place your order as early as possible.
💬 Customer Support
Customer support is available 24/7, including weekends and public holidays.
Please note:
Support is always available, but order dispatch depends on warehouse working days and holiday closures.